FREE SHIPPING WORLDWIDE - ENQUIRIES: customersupport@sweetheartheels.com

Shipping


All our sweethearts receive free tracked shipping worldwide
INTERNATIONAL DELIVERY USUALLY TAKES 10-20 DAYS (however a vast majority of our customers receive their shoes within 10)
INTERNATIONAL DELIVERY USUALLY TAKES 7-14 DAYS
All shoes are made to order, once your order is placed our supplier will be notified. The time frame for order delivery is divided into two parts below:
    1. Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and Postal Service then process the order, which can take an additional 2–4 days.
    2. Shipping time: This refers to the time it takes for items to be shipped from our manufacturer to you. International delivery usually takes about 10-20 business days, although a majority of our customers receive their items within 10 days this this is not a guarantee and may sometimes be extended. You will always be notified of any additional delays
      Customs and Taxes
      Although we have not had any customs issues, Sweetheart Heels cannot be held responsible for any customs or import charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee